Yes. We do require you, or a point of contact you designate on your behalf, to be present at both pickup and delivery. An exterior vehicle inspection is performed at both pickup and delivery. You, or your point of contact, must be present for that inspection and sign off on the bill of lading at each location. If you are not able to be present for pickup and/or delivery, it is imperative your point of contact is aware of the expectations for the inspection requirements with the driver.
COVID-19 Update: Reindeer Auto is following the recommendations of the CDC and monitoring their updates frequently. We are taking extra precautions to protect our employees, customers and drivers to ensure that all parties remain safe. Reindeer is open for business with employees working remotely from the safety of their homes and available to assist with any requests you may have! We hope all of our partners are staying safe and healthy! We will get through this together!