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COVID-19 Update: Reindeer Auto is following the recommendations of the CDC and monitoring their updates frequently.  We are taking extra precautions to protect our employees, customers and drivers to ensure that all parties remain safe.  Reindeer is open for business with employees working remotely from the safety of their homes and available to assist with any requests you may have!  We hope all of our partners are staying safe and healthy!  We will get through this together!

What if my vehicle is damaged?

If any damage is observed following transit,  please be sure to note it on the bill of lading at the time of delivery with the driver.  Following delivery, please call or email us within 24hrs to officially report the claim. You can reach out to your relocation coordinator or you can contact the claims department directly.  Our quality care department can be reached at 800.548.8430 or via email at claims@reindeerauto.com.  In order to ensure we are able to adequately review your claim for you, please contact our offices within one business day of delivery to report your claim.