If any damage is observed following transit, please be sure to note it on the bill of lading at the time of delivery with the driver. Following delivery, please call or email us within 24hrs to officially report the claim. You can reach out to your relocation coordinator or you can contact the claims department directly. Our quality care department can be reached at 800.548.8430 or via email at firstname.lastname@example.org. In order to ensure we are able to adequately review your claim for you, please contact our offices within one business day of delivery to report your claim.
- Do I have to be present when we pick up or deliver your vehicle?
- If my vehicle is damaged, who is liable?