Yes. We do require you, or a point of contact you designate on your behalf, to be present at both pickup and delivery. An exterior vehicle inspection is performed at both pickup and delivery. You, or your point of contact, must be present for that inspection and sign off on the bill of lading at each location. If you are not able to be present for pickup and/or delivery, it is imperative your point of contact is aware of the expectations for the inspection requirements with the driver.
- How can I track my vehicle(s) and get updates?
- What if my vehicle is damaged?